Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.

Role: Experienced server/waiter/waitress

Earnings: £13.13 + service charge, up to £16.50h

Location: Liverpool Street, London, EC2M 3YD.

Contract type: Permanent, 30-40 hours per week, shifts falling between 9 am and 11 pm.

We are looking for experienced waiters with a minimum of 2 years' experience working in a fast-paced restaurant, to join our front-of-house team. As a Server/Waiter/Waitress, you will coordinate the service station and communicate with back-of-house to provide a dining experience that exceeds guest expectations. Successful candidates will have experience working in restaurants with table service and be confident in managing their own section. Please only apply if you meet the advertised key requirements for the role and can work full-time.

• At least 2 years of experience working as a waiter in a formal restaurant environment with table service.
• Knowledgeable in food safety and allergens.
• Knowledge of Italian food and wines.
• Confident in making menu recommendations and taking accurate food and drinks orders.
• Ability to be flexible and work evenings, weekends, and bank holidays.
• Willingness to support multiple teams.
• Available for 30-40 huors per week.
• Valid right to work in the UK.
• Fluent in English.

THE PERKS OF BEING AN EATALIAN...

• 20% employee in-store discount
• 30-day holiday allowance that increases with the length of service (up to 36 days)
• Free healthy and varied staff meals options
• Internal career progression and global opportunities across the Eataly stores
• From Mental Health First Aid to Health & Safety Level 3, we’ll support your growth
• "Refer a Friend" and earn up to £300 per person
• WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being
• Employee assistance program
• Enhanced maternity leave
• Tronc Scheme
• Access to the Eataly benefit portal offering you free discounts, rewards, and cashback programs
• Save money on your groceries with discounts and cashbacks at Morrisons, Tesco, and more
• Access to local MyBroadgate discounts
• Stay active and enjoy up to 40% corporate discounts on all major gym groups and studios
• Up to 52% off on cinema tickets across the UK
• Cycle to work scheme
• No-interest technology loans
• Exclusive travel discounts and cashbacks with TUI, Expedia, hotels.com and more!

WHAT YOU WILL BE DOING...

• Greet guests and present them with the menu.
• Inform guests of specials, menu changes, and answer questions regarding food and beverages.
• Consistently maintain outstanding knowledge of all food and beverage menu items.
• Take food and beverage orders from guests and relay them to the kitchen staff and the bartender using a POS system.
• Prepares the bill when asked, presents, accepts payment, and provides change or a credit card receipt.